Information Technology
IFS Cloud 25R2: Unlocking 10X Industrial Workforce Capacity with Digital Workers and Applied Industrial AI
At its flagship event, Industrial X Unleashed, IFS revealed a foundational truth: generic AI fails in industrial reality. Industrial sectors face an unprecedented capacity crisis as £17 trillion of capital is deployed to create AI factories, rebuild aging infrastructure, and stabilize volatile supply chains. Meanwhile, millions of industrial jobs sit unfilled and 50% of the industrial workforce is due to retire in the next five years, taking critical experience and expertise with them. IFS Cloud 25R2 addresses this directly with applied Industrial AI and Digital Workers that have the potential to expand industrial workforce capacity infinitely.
Speaking at Industrial X, New York , IFS customer
With 25R2, IFS.ai expands its embedded intelligence and Digital Workers across the IFS Cloud suite, launching new AI-driven capabilities in its ERP, EAM and FSM solutions that make AI a true co-worker with contextual knowledge for every role.
Industrial organizations face a hidden productivity drain: the "invisible work" – repetitive, time-consuming tasks that consume 40-60% of field and operations staff capacity but drive minimal strategic value. These repetitive workflows (order processing, inventory management, maintenance scheduling, data entry) delay critical operations, result in unplanned downtime, prevent first-time fixes, and consume hours that frontline experts could spend on high-value judgment calls.
IFS Loops Digital Workers represent the next generation of automation – advanced software agents that work alongside teams. They are embedded to execute complex workflows across systems, streamline repetitive processes, and deliver continuous operational value. All within a secure, governed, and fully auditable environment built for enterprise scale. IFS Loops Digital Workers are fundamentally different from consumer-grade automation tools. They:
Industrial AI is expanding the workforce, not replacing it. Digital Workers multiply human capability when labor shortages and infrastructure demands have never been greater. The first five Digital Workers available are:
Alongside Digital Workers, IFS Cloud 25R2 embeds Applied Industrial AI throughout the customer journey:
IFS customer, speaking at Industrial X Unleashed
IFS Cloud 25R2 continues to embed sustainable practices automatically while driving financial returns for customers. New AI-powered KPI Narrative Generation and enhanced emissions tracking integrate sustainability into every operational decision - bringing visibility to the forefront rather than treating it as a month-end reporting exercise. This results in companies strengthening compliance and sustainability reporting while proving that profitability and sustainability advance together.
IFS Cloud 25R2 is available from 27 November. For more information about IFS Loops Digital Workers and the latest release, visit https://www.ifs.com/ifs-cloud/ifs-cloud-release
EUROPE / MEA / APJ: Adam Gillbe
IFS, Director of Corporate & Executive Communications
Email: adam.gillbe@ifs.com
NORTH AMERICA / LATAM:
Mairi Morgan
IFS, Director of Corporate & Executive Communications
Email: mairi.morgan@ifs.com
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