Ingka Group acquires Locus, an AI-powered logistics software company to transform the IKEA home delivery experience

Locus offers a sophisticated AI-powered logistics management platform, featuring advanced route optimisation, real-time tracking, as well as the smart use of vehicles and resources. By integrating these capabilities, Locus will better enable Ingka Group to enhance efficiency across the supply chain - from capacity management and optimisation to last-mile execution. The partnership not only strengthens how IKEA delivers home furnishings to customers globally but also supports their ambition to create a faster and smarter distribution network.

Locus offers a sophisticated AI-powered logistics management platform, featuring advanced route optimisation, real-time tracking, as well as the smart use of vehicles and resources. By integrating these capabilities, Locus will better enable Ingka Group to enhance efficiency across the supply chain - from capacity management and optimisation to last-mile execution. The partnership not only strengthens how IKEA delivers home furnishings to customers globally but also supports their ambition to create a faster and smarter distribution network.

As Parag Parekh, Global CDO for IKEA Retail (Ingka Group) adds: "Our vision is to create a better everyday life for the many, and that includes delivering products when and how customers want them. This acquisition strengthens the digital capabilities required to meet rising customer expectations, while ensuring the quality and reliability IKEA is known for."

This acquisition comes at a critical time, with online sales representing 28% of total IKEA retail sales in FY24, up from 11% in FY19. The integration of Locus's technology will further strengthen IKEA ability to meet this growth, complementing earlier strategic technology investments such as Made4net, which will help enhance the company's warehouse management, and TaskRabbit, which expanded furniture assembly services.

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