Istruzione e Formazione
Swiss Education Group Partners Mandarin Oriental Hotel Group to Initiate Research Study On Best Practices for the Global Hospitality Industry
Covid-19 has brought unprecedented upheaval on the global economy, and the global hospitality industry is amongst the most affected. As more countries continue to ease lockdowns and travel restrictions caused by the pandemic, this research together with Mandarin Oriental Hotel Group, owner and operator of some of the world's most luxurious hotels, resorts and residences, will focus on how luxury hospitality establishment are managing the crisis.
The study will identify best practices and capture valuable learnings during and after the crisis, which will be included in the Group's operational and leadership teaching content. Many questions regarding guest experience, health and safety, technological transformation and changes to operations in the current environment remain real and need to be addressed, and through this research the Group aims to enhance the quality and content of the curricula, making it more relevant for future leaders of the industry.
" " said Paul Clark , Chief Human Resources Officer of Mandarin Oriental Hotel Group.
Yong Shen , Deputy Chief Executive Officer of the Swiss Education Group added,
With five schools based across six campuses throughout Switzerland , Swiss Education Group is Switzerland's largest private hospitality educator. In total, the Group has over 6,000 students from over 110 countries. All schools offer Diploma, Bachelor and Master programmes, with a variety of subjects and specialisations.
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