Information Technology
Natterbox launches AI Assistants and AI Agents to resolve over 70% of customer queries
This powerful combination helps businesses scale support without increasing headcount; delivering faster, smarter service across voice, SMS, and WhatsApp.
Key benefits:
Neil Hammerton , CEO and Co-Founder at Natterbox, said:
AI Assistants and Agents from Natterbox, can be trained using as little as a website or PDF, allowing companies to get started quickly without requiring a data transformation project. Thanks to an intuitive workflow drag-and-drop set up, businesses can easily integrate AI Assistants and AI Agents into existing routing frameworks without the need for resource-intensive reconfigurations.
Early adopters such as We Buy Any Home are already seeing positive results, using AI Assistants to qualify leads and free up teams for more complex queries.
AI Assistants and AI Agents build on Natterbox's growing suite of AI-powered solutions which includes AI Advisor, a solution that automates post-call summaries, updates CRM records and delivers live coaching insights to agents and their managers.
AI Assistants and AI Agents are available today. You can request a demo here.
Natterbox is the AI-powered contact center platform redefining how Salesforce-first businesses connect with customers. Drawing on 15+ years of contact center expertise, we help leading organizations to effortlessly incorporate AI into their contact center operations and seamlessly blend AI with their contact center workforce to deliver optimal customer experiences.
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