Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

"To us, being recognized for the second time in the Gartner Magic Quadrant truly validates our differentiated market play," said Dr. Vinod Vasudevan, CEO of Flytxt. "CSPs are increasingly operating as digital marketplaces, where speed and efficiency in decision-making directly shape customer and product outcomes. We see strong adoption of Flytxt AI in this new paradigm to drive autonomous decisions and actions that, on one hand, optimize product offerings, and on the other, customer engagement and consumption, accelerating value creation at scale."

"To us, being recognized for the second time in the Gartner Magic Quadrant truly validates our differentiated market play," said Dr. Vinod Vasudevan, CEO of Flytxt. "CSPs are increasingly operating as digital marketplaces, where speed and efficiency in decision-making directly shape customer and product outcomes. We see strong adoption of Flytxt AI in this new paradigm to drive autonomous decisions and actions that, on one hand, optimize product offerings, and on the other, customer engagement and consumption, accelerating value creation at scale."

Flytxt has partnered with more than 80 enterprises, including 75 CSPs in over 50 countries, helping them embed AI into everyday decision workflows for driving measurable business outcomes. 

Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Will Rice, Mounish Rai, 26 August 2025

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For more information, please visit : https://flytxt.ai/

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