Information Technology
Logicalis 2025 CIO Report: CIOs under pressure to deliver a return on innovation
Realising value from these investments remains a challenge. While 85% of CIOs report growing pressure for technology to demonstrate tangible business impact, many (64%) acknowledge that their next-generation technology investments have yet to deliver anticipated returns. As the gap between balancing investments and realised value intensifies, CIOs remain optimistic about the potential of these technologies.
Still, most (93%) tech leaders continue to juggle limited time and resources to ensure better business outcomes. As CIOs consider innovations that support future growth, they must continue to navigate business-critical objectives. Despite unprecedented spending on security solutions, 88% experienced cybersecurity incidents in the last 12 months last year, with 43% enduring multiple breaches raising questions about the effectiveness of security spending
One area where they are beginning to see tangible financial results is through the integration of environmental technologies. Nine in ten (91%) CIOs have realised direct commercial benefits, and over half (53%) report these as significant. With a good track record, it is no surprise that those investing in environmental sustainability initiatives have risen from 92% in 2023 to 95% over the past 12 months.
On this year's report, Bob Bailkoski, Global CEO of Logicalis Group said: "For almost every business, technology has become the primary engine of innovation, growth and resilience. With this dependence comes a new expectation of CIOs, they're no longer just enablers of business strategy but drivers of commercial success. Whether through maintaining a keener focus on ROI from next-generation technologies, optimising security spending or maximising the financial benefits of sustainability initiatives, technology leaders need to seek out the right investments and partnerships that can help them deliver on their business goals."
While most CIOs are confident that their IT spending is yielding a return, many (91%) believe there is room for improvement. As challenges around complexity, resources and performance visibility remain, the report highlights the importance of fostering strong technology partnerships to help CIOs meet this changing landscape, alleviate pressures and unlock value.
To see the full report visit: www.logicalis.com/cio-report
At the end of 2024, Logicalis commissioned independent market research specialist Vanson Bourne to do a survey. Vanson Bourne interviewed 1,000 Business and IT professionals across EMEA, APAC, US and South America . Only respondents with over 250 employees with involvement in digital transformation and cloud computing within their organisations were interviewed. The 2025 report marks the 11 consecutive year Logicalis has undertaken this study.
We are Architects of Change™. We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.
Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.
As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; reliability, user experience, security, economic performance and sustainability.
Our 7000+ 'Architects of Change' are based in 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.
Logicalis has annualised revenues of $1.7 billion , from operations in Europe , North America , Latin America , Asia Pacific , and Africa . It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $5.1 billion .
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