Information Technology
Expense management evolves: more employees managing expenses, drives rise of expense apps
This trend is observed across businesses of all sizes, highlighting broader organisational responsibility for expense tasks. Notably, the most significant growth has occurred within medium-sized businesses and large enterprises, indicating a notable shift even in organisations that traditionally had a more centralised approach.
says Patrick Olsson , Findity CEO.
Expense apps have seen consistent growth across all markets surveyed, increasing by an average of 5 percentage points, with some markets showing adoption increases of up to 8–9 percentage points. Simultaneously, reliance on manual methods, such as pen and paper and spreadsheets, has declined by 5 percentage points, paving the way for digital solutions that better match today's work environment.
Several markets historically reliant on manual processes have significantly reduced their use of traditional tools, creating clear opportunities for accelerated digital adoption.
The report highlights three paths businesses are taking toward adopting expense apps. In some markets, businesses move directly from manual tools to expense apps—bypassing traditional accounting or payroll systems. Others take a gradual approach, using their existing accounting or payroll systems before transitioning to dedicated expense apps. In some markets, both approaches are happening in parallel, showing that companies are moving toward digital expense management in different ways—but all in the same direction.
These trends all point in the same direction: businesses must adapt. As expense management responsibilities expand across departments, organisations need scalable processes to support more users, without adding complexity. Companies still relying on outdated, manual tools risk inefficiency and may fall behind more agile, tech-enabled competitors.
The shift toward mobile-first solutions is clear across all markets, making modern, intuitive expense solutions essential for staying competitive and compliant.
For more detailed insights and specific data, download the full report from Findity's website: https://www.findity.com/report-state-of-expense-management-2025
Head of Marketing
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emil@findity.com
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