Telecomunicazioni
New Wainhouse Research Study Forecasts Unified Communications as a Service (UCaaS) Market to Grow to $5.3B by 2018
Wainhouse Research defines UCaaS as a hosted service that delivers a unified end-user experience including IM, presence, audio, video, desktop/application sharing, and group collaboration.
The report, describes the current state of the worldwide UCaaS market and provides a five-year forecast. The forecast aggregates data across all regions and provides a description of the current state of the worldwide market, assessing current trends, identifying risks and opportunities, and providing assistance on market approach, services and pricing.
To compile the report, Wainhouse Research conducted an independent assessment of the industry gathering market data from more than 70 of the world's most prominent communications service providers and platform vendors, as well as a range of enterprises to validate growth rates and behavior.
"There's a growing preference for cloud-based services, particularly in mid-to-large enterprises, and UCaaS is riding that demand," notes Bill Haskins , Wainhouse Research Senior Analyst & Partner. "Putting unified communications in the cloud makes great economic sense: the infrastructure is there, the support mechanisms are in the place, the training program is ready. Plus, fewer IT and purchasing resources are required to manage it."
This study provides a fundamental baseline for providers and enterprises to understand and track where the hosted UC market is and where it's going in the next five years. It is intended to help telecom, service providers and platform vendors with an existing UCaaS offering to level set their revenue projections.
It's also designed for service providers and platform vendors who don't currently have a UCaaS offering but are actively thinking they need to expand into the market, especially as the growth of traditional conferencing services slows.
Enterprise customers will be able to use the report as integral research as they move their users to a single cloud-based platform for IM, audio, video, and web conferencing, with or without telephony.
The study, is included in Wainhouse Research's Unified Communications subscription or may be purchased as a standalone report. To get the study, visit http://www.wainhouse.com/ucaas2014pr or contact sales@wainhouse.com
UCaaS is a delivery model in which a variety of communication and collaboration applications and services are delivered via a hosted platform, sourced and supported from a third-party provider's infrastructure, and delivered over an IP network. UCaaS platforms support presence, enterprise messaging, audio, video, content sharing and online meetings.
Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news bulletin, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings. Wainhouse Research analysts have been quoted in the Wall Street Journal, New York Times , Washington Post, Boston Globe, Philadelphia Inquirer, The Economist, Fortune, Business Week, PC Magazine, and other leading publications. Learn more at http://www.wainhouse.com.
Wainhouse Research on Twitter: @wainhouse360
Bill Haskins on Twitter: @WHaskins