Information Technology
Happiest Minds Launches ELAIRA, an Intelligent Digital Co-Worker for Enterprise Support
The platform delivers measurable benefits, including up to 40% Tier-1 ticket deflection, a 50% reduction in average handling time for L1 and L2 teams, a 20% improvement in First Contact Resolution, and a significant reduction in repeat incidents. These improvements collectively contribute to large-scale TCO savings over a three-year period.
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Learn more about ELAIRA and experience the full platform capability here: https://www.happiestminds.com/solutions/elaira/
Watch the video of our leader, Srinivas Iyengar , Head of Healthcare & Life Sciences Business, speaking about the ELAIRA solution here: http://y2u.be/lZJ5nUJbrbw
Happiest Minds Technologies Limited (BSE: HAPPSTMNDS) (NSE: HAPPSTMNDS) is an AI-led customer-first digital engineering and Mindful IT company. With an integrated approach that spans from chip to cloud, Happiest Minds delivers secure and scalable solutions across product engineering, cybersecurity, analytics and automation platforms. Happiest Minds brings purpose and precision to every engagement, helping enterprises solve complex business challenges and fast-track their digital evolution across industry sectors such as Banking, Financial Services & Insurance(BFSI), EdTech, Healthcare & Life Sciences, Hi-Tech and Media & Entertainment, Industrial, Manufacturing, Energy & Utilities, and Retail, CPG & Logistics.
Happiest Minds' innovation-led strategy is powered by deep expertise in disruptive tech including Gen AI and strategic partnerships with global technology leaders like Microsoft and AWS, along with a growing portfolio of proprietary platforms including Arttha, a unified digital payments suite designed to enable seamless and inclusive financial experiences and FuzionX Gaming Studio, a game development hub focused on building high-performance gaming experiences that integrate creativity with advanced technology.
Happiest Minds has been honored by both the Golden Peacock Awards and the Institute of Company Secretaries of India (ICSI) for its exemplary Corporate Governance practices. Guided by its mission of and consistently recognized as a great place to work, Happiest Minds is headquartered in Bengaluru, India , with a global presence across the Americas, UK, Europe , Australia , the Middle East , Africa , and Asia.
As of June 2025 , Happiest Minds generates annualized revenues in excess of $270 million, has a people strength of over 6,500 across 43 global offices, and serves 280+ customers, including 85+ billion-dollar corporations.
Dr. Kiran Veigas
Vice President and Head - Corporate Marketing, Branding & Communications
media@happiestminds.com
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