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British Sky Broadcasting Selects Agama for TV Service Quality Monitoring
Sky is the UK and Ireland's leading home entertainment and communications company. It is also the UK's biggest investor in television content, investing more than £2.5bn a year in channels such as Sky1, Sky Atlantic, Sky Living, Sky Arts, Sky Sports, Sky Movies and Sky News. In line with its commitment to offering customers a great choice of high-quality content, the broadcaster has selected to deploy Agama's DTV Monitoring Solution for service assurance and operational excellence in its multi-platform video delivery.
Vlad Korotkov, senior design engineer at Sky, says: "We wanted to provide deep content level monitoring on all streams leaving our broadcast centres. The initial demand was driven by the operational and support teams who requested a system that would provide the ability to have a very detailed technical view on the quality of our channels. There were two main factors in our selection of the Agama solution: a single end-to-end QoE and QoS monitoring system; and, software flexibility to allow for future expansion. "
Mikael Dahlgren, CEO at Agama Technologies, states: "It's an honour to have been awarded the contract for supplying our renowned solution for video service quality monitoring and assurance to one of the world's most highly-ranked broadcasters. As a trusted service quality assurance partner, we look forward to working with the Sky team and providing the means for proactive management of both service quality and customer satisfaction."
The Agama DTV Monitoring Solution is an industry-leading solution for continuous and real-time monitoring and QA of the end-to-end video delivery chain. It provides full transparency of the service distribution from pixel level in the head-end to what is actually experienced by each individual viewer. Trusted by TV operators worldwide , the solution supports business processes with actionable insights that help to proactively manage service quality and customer satisfaction, whilst lowering OPEX and improving customer retention. Ultimately, this empowers TV businesses with accelerated service growth and profitability, as well as with strengthened customer loyalty.
Agama is showcasing its complete solution for end-to-end video service assurance at IBC2013 in Amsterdam on September 13-17. For a live demonstration of cutting edge QA for IP, cable and OTT video services and to learn more about the Agama DTV Monitoring Solution, visit stand 4.A71.
Media contact:
Emelie Wennberg
Director of Marketing & PR
Agama Technologies
emelie.wennberg@agama.tv
+46 13 240 330
About Sky
Sky is the UK and Ireland's leading home entertainment and communications company. Around 40% of all homes have a direct relationship with Sky through its range of TV, broadband and home telephony services.
Sky is the UK's biggest investor in television content, investing more than £2.5 billion a year in channels such as Sky 1, Sky Atlantic, Sky Living, Sky Arts, Sky Sports, Sky Movies and Sky News. Around two-thirds of Sky's content spend is invested in the UK and Sky is the fastest-growing source of investment in original British programmes. More than 30 million people watch Sky content each week.
Alongside its commitment to offering customers a greater choice of high-quality content, Sky is a leading innovator. Customers enjoy total control and flexibility over their favourite TV through Sky+, watch TV on the move through Sky Go, and enjoy the best quality TV experience at home through High Definition and 3D.
Sky distributes its content broadly over several platforms, including satellite, cable, IPTV, mobile and WiFi. NOW TV, Sky's second consumer brand, builds on the company's leadership in internet TV. Sky is also the UK's fastest-growing home communications company and favourite 'triple-play' provider of TV, broadband and home phone.
Sky believes in making a wider contribution to the communities in which it operates by taking positive action on the environment, supporting grassroots sports and increasing access to, and participation in, the arts. Sky employs 23,000 people, has annual revenues of £7.2 billion and is estimated to support a £5.4 billion contribution to UK GDP. Sky is listed on the London Stock Exchange (BSY). www.sky.com/corporate
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring solutions for digital TV and video services. As the first company to provide complete and proven end-to-end, multi-metric monitoring solutions, Agama continues to pioneer and innovate. TV operators and service providers worldwide rely on the established Agama DTV Monitoring Solution for systematic improvements of service quality and customer satisfaction, whilst lowering operational costs and reducing churn . Agama Technologies AB is based in Linköping, Sweden and is privately held. For more information, visit www.agama.tv .
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