Digital Freight Brokerage Grows Into Top Service Revenue Opportunity as Truck-as-a-Service Gains Traction

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"Lack of instant load and rate visibility, frequently delayed payments and operating cash crunches are creating a huge market for digital brokerage solutions, as in the very least they enable faster brokerage, instant electronic upload of proof of delivery as well as electronic payment terms," said . "Meanwhile, and ( ) are spawning opportunities for business solutions based on , and autonomous driving technology is fostering services such as platooning, which are expected to deliver fuel savings of 4 percent to 11 percent per truck."

Frost & Sullivan's recent analysis, , covers the service segments of telematics, platooning, business analytics, retail digitalization, and digital freight brokerage. The geographic scope of the study covers , , , , , .

"By 2025, online channels are likely to become the key differentiating sales tool for OEMs and dealers. Almost 70 percent of sales leads will come through digital channels rather than traditional channels, and an will help increase lead conversion by 40 percent to 50 percent," noted Paul. "OEMs will also be looking to deliver new services, such as as a value addition to their fleet customers."

Successful OEMs and dealers will identify and respond to the following revenue opportunities:

 is part of Frost & Sullivan's global Automotive & Transportation Growth Partnership Service program.

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Francesca Valente
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