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Casino.org Launches Brand New Online Casino Complaints Service
A site which puts honest, expert advice at the forefront of everything they do, Casino.org wanted to echo this sentiment further than just choosing a casino through their site. The Player Assist service has been launched to aid them in following through with their users if anything should go wrong past the referral stage.
The feature will run completely independent of the partners on the site, so that they can offer their services 100% free of charge.
The new Player Assist service is here to help users with the issues they might have with any of the partner sites on Casino.org, such as unpaid winnings, account access problems, or issues with their bonuses.
Our new dedicated resolution team will help players speak to any casinos on their books and help resolve issues.
Read through the FAQs and guidelines on how to submit a casino complaint.
Users will hear back within two working days of submitting their complaint. In some cases, Casino.org might need more details to fully understand the issue.
The dispute resolution team will contact the casino. If the casino fails to respond they'll try other ways to help.
The team will work with the player and the casino to solve the issue and reclaim any potential winnings.
Casino.org is the world's number one guide to online casinos and gambling. Its team of experts provides players with a wealth of information to help them guarantee safe play online and win more. Its news, blog, and guidance is second to none, with all the information being data-driven, independent, and free of bias.
https://www.casino.org/online-casino-complaints/#/
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