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ITC Global Lands New Offshore Energy Services Customer With Multi-Million Dollar Contract

To support the customer's crew communications needs, ITC Global's new comprehensive crew welfare solution, ITC Crew LIVE, is being deployed on each vessel via separate 1m stabilized antenna systems. The dedicated system provides crewmembers with reliable wireless access for voice, Internet and content streaming, and does not compete with the corporate network requirements onboard each vessel. This ensures that business and recreational use are kept entirely separate to provide the best user experience for everyone during work and leisure time offshore. The solution offers crews the ability to purchase allocated bandwidth for their laptops, phones or other personal devices. Service is delivered through ITC Global's self-service customer portal system, which is currently successfully managing more than 3,000 individual crewmember user accounts across multiple customers.
HOUSTON, (informazione.news - comunicati stampa - telecomunicazioni)

To support the customer's crew communications needs, ITC Global's new comprehensive crew welfare solution, ITC Crew LIVE, is being deployed on each vessel via separate 1m stabilized antenna systems. The dedicated system provides crewmembers with reliable wireless access for voice, Internet and content streaming, and does not compete with the corporate network requirements onboard each vessel. This ensures that business and recreational use are kept entirely separate to provide the best user experience for everyone during work and leisure time offshore. The solution offers crews the ability to purchase allocated bandwidth for their laptops, phones or other personal devices. Service is delivered through ITC Global's self-service customer portal system, which is currently successfully managing more than 3,000 individual crewmember user accounts across multiple customers.

As part of the communications solution design, the entire system is being integrated to enable the customer to use the crew welfare network or 4G service as back up to the corporate network. Combined, the dual VSAT systems, 4G network capabilities, and GSM access on each vessel deliver an extremely advanced remote communications solution to support the customer's high availability needs.

"This state-of-the-art communications system was custom designed for the customer's diverse fleet requirements. It offers increased availability, flexibility and reliability, while at the same time, providing tangible cost savings," said Joe Spytek , Chief Executive Officer, ITC Global. "In today's operating environment, our focus continues to be on delivering real cost efficiencies, combined with a high level of customer service and network availability for our global customers." 

ITC Global is a leading provider of satellite communications to the energy, mining, and maritime markets. Companies in remote and harsh environments require communications with both global coverage and unwavering customer service. ITC Global enables improved real-time decision-making and enhanced health, safety and environmental management through a unified communications solution, tailored to the requirements of each client. Solutions include custom network design, hardware implementation, field engineering, technical support and enterprise-grade satellite bandwidth. ITC Global operates 24x7 carrier-class networks across the Americas, Europe , Asia , Africa and Australia . It became a subsidiary of Panasonic Corporation in 2015. For more information, visit www.itcglobal.com. 

Alix Anne Wright
Director of Global Marketing
awright@itgcglobal.com

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