Loway Switzerland develops the first free web app for call center cost and revenue simulation: the QueueWiz

QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins. Save your simulation and share it via email or social media. Swiss, accurate, social and completely free at queuewiz.queuemetrics.com

By the same Swiss passion for precision and measurement that brought you the QueueMetrics Call Center Suite and the WombatDialer, now comes the QueueWiz application.
QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins.
Save your simulation and share it via email or social media.
Swiss, accurate, social and completely free at queuewiz.queuemetrics.com .

QueueWiz Features:

• Interactive Traffic Intensity Simulation
• Agents Engagement Time Measurement
• Wait Times, Call Lengths, Queue sizes and many more details
• Revenue per Call and per Agent
• Hourly costs, gross and margin
• Free of Charge

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For information on Loway, please visit www.loway.ch or contact:

Maurizio Sabot
Chief, Media Relations and Public Information, Loway

Voice: +41 91 630.9765
E-mail: [email protected]

About Loway Switzerland.
Advanced Call Center Software Solutions for the Asterisk PBX. Since 2004, Loway is leading the way in development of advanced software solutions for the Asterisk PBX. With QueueMetrics we set up modern standards for call center performance measurement. WombatDialer is a flexible, easy to use outbound dialing platform.
Our Mission is to put Swiss passion for precision and reliability at your service.
At Loway: our way is your way.
Measure. Improve.

QueueMetrics: www.queuemetrics.com
WombatDialer: www.wombatdialer.com

Facebook: www.facebook.com/queuemetrics
Twitter: www.twitter.com/queuemetrics
Linkedin: www.linkedin.com/company/loway