Cloud Contact Center software provider VCC Live launches series of video courses to help customer experience leaders succeed

Case studies, strategies and best practices to improve contact center performance will be shared for free through VCC Live Academy, launching on January 27th. The series of online courses will be hosted by contact center industry expert, Attila Kendefi. With 20 years experience in the field, Attila has gained extensive knowledge in running a variety of outbound and inbound projects for several industries, always with a customer-centric approach.  "In the last year, we had to quickly adapt...

BUDAPEST, Hungary, 27/01/2021 (informazione.news - comunicati stampa - editoria e media)

The series of online courses will be hosted by contact center industry expert, Attila Kendefi. With 20 years experience in the field, Attila has gained extensive knowledge in running a variety of outbound and inbound projects for several industries, always with a customer-centric approach. 

explains Attila Kendefi, who will also be providing consulting services. 

" ," adds Attila.  

To enroll in VCC Live Academy's courses, please visit:

Founded by Szabolcs Tóth and Tamás Jalsovszky, VCC Live has consolidated its presence in Europe as a reliable business solution for companies dealing with comprehensive customer communications through a variety of channels, including phone, email, chat, and social media. Currently, the company has clients in more than 50 countries and serves over 15,000 agents. It also works with 20 international telecommunication partners.

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