KPN, O2 and Mobistar Reveal How They are Maximising Customer Loyalty and Profitability in Difficult Financial Times

As the only event focusing on how to improve both loyalty and profitability, Telecoms IQ's 2nd Maximising Customer Loyalty & Profitability event brings together attendees from over 20 nations to learn how to develop profitable loyalty programmes and to increase the value of their customers whilst reducing churn.

As the only event focusing on how to improve both loyalty and profitability, Telecoms IQ's 2^nd Maximising Customer Loyalty & Profitability event brings together attendees from over 20 nations to learn how to develop profitable loyalty programmes and to increase the value of their customers whilst reducing churn.

"Putting the customer at the centre of the company risks becoming just a good slogan. This event will offer real and effective examples of companies who have increased customer loyalty by becoming a customer centric organisation," said Paolo Menghini, Head of Retention, Telecom Italia and a speaker at the event.

Keynote presentations address the major challenges facing this industry, including:

Other keynote speeches will be given by senior experts from leading operators including UPC Cablecom, Virgin Mobile, Telekomunikacja Polska and Turkcell and the event is sponsored by Tecnotree and Globys.

This is unique opportunity to learn how to develop effective loyalty programmes and demonstrate their impact on retention and revenue in order to secure buy-in from senior management.

To view the full programme and the speakers details visit: http://www.loyaltyandprofitability.com

Telecoms IQ
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