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Local Delivery Commercial Telematics System Subscriptions to More than Double from 2021 to 2026
"The COVID-19 pandemic fast-forwarded online retail worldwide by five years. Retailers and fleets must accommodate surging demand, along with increasing customer expectations for service. Yet too many businesses continue to use outdated systems and broken processes, lacking a seamless information flow," explains Susan Beardslee , Principal Analyst, Supply Chain Management and Logistics at ABI Research. At the same time driver shortages, rising insurance costs, and the complexity of fulfillment complicate the path forward.
In addition to commercial telematics, one solution in suburban and urban location has been the use of Autonomous Mobile Robots (AMRs) such as Nuro, Starship Technologies and the Amazon Scout. Their use will grow worldwide by 44% over the next five years, influenced by costs, convenience, regulatory support, and a desire for contactless delivery. "It is critical that businesses fully optimize the final leg of the transportation journey, to not only materially reduce the total cost of delivery, but also to offer a consistent customer experience that is safe, efficient, and compliant," Beardslee concludes.
These findings are from ABI Research's Last Mile Trends and Critical Enabling Technologies application analysis report. This report is part of the company's Supply Chain Management & Logistics research service, which includes research, data, and analyst insights. Based on extensive primary interviews, Application Analysis reports present in-depth analysis on key market trends and factors for a specific technology.
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:
Deborah Petrara
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pr@abiresearch.com
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