Emovis Awarded for Private Sector Innovation by International Bridge, Tunnel and Turnpike Association

Smart Enforcement integrates with external third parties to track motorists' new addresses. This increases accuracy and toll compliance and reduces the work and expense of undeliverable mail. In addition, the business intelligence team alongside the engineering department built predictive algorithms that optimizes actions for maximizing payment probabilities and cutting debt collection costs without affecting any revenues. Smart Enforcement integrates with external third parties to track...

Smart Enforcement integrates with external third parties to track motorists' new addresses. This increases accuracy and toll compliance and reduces the work and expense of undeliverable mail. In addition, the business intelligence team alongside the engineering department built predictive algorithms that optimizes actions for maximizing payment probabilities and cutting debt collection costs without affecting any revenues.

Smart Enforcement has generated solid results:

By incorporating automated machine learning, Smart Enforcement is able to ensure continuous adaptation to new user behaviours and data. Decision-making can be refined based on the results obtained through previous user behaviour and while considering recent user changes such as physical address, personal data and payment details.

"The innovation is impacting the financial side while dramatically improving perception and reputation," said Christian Barrientos, CEO of Abertis Mobility Services. "Thanks to our colleagues' efforts, we are able to predict payment behaviour, redesign the recovery process and provide customers with new communication channels."

IBTTA's Toll Excellence Awards recognize the very best projects and programs the international tolling industry has to offer. Winners whose creative, innovative and positive programs set a new standard of excellence are recognized during the IBTTA Annual Meeting and Exhibition. The event took place yesterday in Seattle.

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