Tips for Hoteliers: What to do About Negative Hotel Evaluations

The summer holidays are upon us, everything is booked and the pleasurable anticipation increases. The majority of guests return home with happy memories and show this with a positive evaluation on the internet. However it is impossible to ignore that some guests may find fault with their stay. It is just such negative evaluations that give the hotelier the chance to improve their service and aspects of hygiene and thus maximise the satisfaction of their guests.

LONDON, 24/07/2014 (informazione.news - comunicati stampa - internet)

The summer holidays are upon us, everything is booked and the pleasurable anticipation increases. The majority of guests return home with happy memories and show this with a positive evaluation on the internet. However it is impossible to ignore that some guests may find fault with their stay. It is just such negative evaluations that give the hotelier the chance to improve their service and aspects of hygiene and thus maximise the satisfaction of their guests.

The international booking portal hotel.info has analysed the critical comments of its customers since 2012. The result: poor service, lack of cleanliness and a poor selection on the breakfast buffet are the main points criticised.

 

These helpful tips and more information not just for hoteliers can be found in the hotel.info blog.

The full press release can be found here:

http://www.hotel.info/Press/Article?lng=EN&item=2337

For more information, please contact the hotel.info team on press@hotel.info or +49-911-598320.