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Hotel App Problem Solved as Crave Interactive Launch AppLess™ Mobile for Instant Access to Guest Services
Hotel Apps statistically have very low levels of engagement with guests, due to the reluctance of the guest to download an App before accessing services. Recent advances in technology means that all major mobile phone brands now have a QR code reader built into the camera. Crave's AppLess™ Mobile uses location intelligent QR codes which enable guests to access a variety of services by simply pointing their camera at any code.
The instant and easy access that these codes now provide is leading to an explosion of mobile services that don't require an App download. Crave is the first major hotel tech company to deploy a guest service solution in this manner.
Crave's AppLess™ Mobile is specifically designed for guests to gain instant access to the services and information they want, from multiple touch points throughout a resort or property.
The flexibility of the Crave system means hotel guests can access their in-room services and room controls, as well as specific services from any resort location. Crave also have integrated easy payment technologies - including Apple Pay and Google Pay - so guests can order and pay for food and drink to be delivered to their location, whether at a bar, a cabana, a meeting room or a casino floor.
Crave AppLess™ is also integrated with the company's innovative new Video Services Platform, so guests can choose to contact real staff via instant video call and text chat.
explained Gareth Hughes, Crave founder and CEO.
The AppLess™ Mobile solution can complement Crave's successful in-room tablet solution, with a single system delivering content to tablets and guests' mobile devices.
Crave AppLess™ Mobile can complement Crave's successful in-room tablet solution, with a single system delivering content to tablets and guests' mobile devices. The solution utilizes the latest mobile HTML technology to provide the ultimate in performance and flexibility, powered by the proven and scalable Crave Cloud Digital Guest Service Platform.
" commented Hughes. "
Crave will be showcasing its new technology at the Future Guest Experience 2019 Conference in
Las Vegas, Nevada .
Crave Interactive is a leading developer of Digital Guest Experience solutions for hotels. Crave's cloud-based platform allows hotels to delight their guests via every digital channel; in-room tablets, guest-owned devices, kiosks, and existing hotel brand Apps.
Crave's platform supports a full range of guest services in multiple languages, including digital directory, F&B ordering, concierge and local area guides, spa services, smart room controls, communications, games, and entertainment.
Crave is widely recognised as the world's leading in-room tablet vendor, with client hotels worldwide from 40 to 4,000 rooms. Over 100 million hotel guests interactions with Crave solutions occur each year, providing Crave and its hotel clients with insight into the individual and collective requirements of guests.
Crave is headquartered in the UK with offices across the world and is part of the True Corporation plc ( Thailand ) group of companies.
Contact Crave: https://crave-emenu.com/contact-us/
UK +44-(0)330-403-0144
US Toll Free +1-(877)-778-7621
E-mail: info@crave-emenu.com
Photo: https://mma.prnewswire.com/media/971488/Crave_AppLess.jpg
Photo: https://mma.prnewswire.com/media/971489/Crave_AppLess.jpg
Logo: https://mma.prnewswire.com/media/923761/Crave_Logo.jpg