Turismo
LOTTE HOTELS&RESORTS ready for global travelers with special services facing COVID-19
David Shenman , Director of Sales & Marketing at LOTTE NEW YORK PALACE noted that "the U.S. has eased self-quarantine regulations on business travelers, and from culture to the rest businesses are returning to normal." Moreover, Joon Huh , the deputy general manager of LOTTE HOTEL SEATTLE said, "In particular, Seattle , where the vaccination rate hit 70%, saw travel demand surging around Memorial Day in May. Moreover, with surging demand of summer holidays, hotels in the U.S. have hit the highest occupancy rate since October 2019 , thus we are actually feeling travel recovery."
In January last year, . Preemptive actions such as entering the hotel were carried out. The entire process was put into a manual which was . It was part of the hotel's efforts to curb the spread of the virus and enhance safety of guests.
The actions taken by LOTTE HOTELS&RESORTS stands out in the U.S., where travel is considered relatively safe. , also known as the for accommodating the U.S. president and other prominent figures, has also overhauled its service to respond to COVID-19.
The hotel first sought on hotel operation from The hotel brought in
that , providing safer space for relaxation. Also offered was housekeeping service that
Individual guest demands were reflected additionally, establishing .
Furthermore a promotion which had drawn big attention. . It was considered innovative since contacting with others could be completely blocked unless otherwise would have used the same rooms. It also increased convenience by allowing guests to keep their personal items in the designated rooms.
, world's top-level hygiene standard was implemented by . including masks and hand sanitizers were provided as amenities as well. The hotel's efforts to prevent the spread of COVID-19 earned it from .
was also noted as it includes wedding at the Sanctuary, America's first United Methodist Church, targeting those who had to cancel weddings. In less than a year since the opening, LOTTE HOTEL SEATTLE was chosen among , . In LOTTE HOTEL SEATTLE , receiving the credit in the U.S. hospitality market.
Meanwhile, LOTTE HOTELS & RESORTS now operates 32 hotels and resorts in seven countries. With its and , the hotel group satisfies the needs of various travelers – .
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