Telekom Austria Group Teams with Agama for Service Assurance and Monitoring of New B2B Satellite TV Platform 'direct2home'
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At the International Broadcasting Convention (IBC) in Amsterdam in September, Telekom Austria Group announced its entry into the new business field of satellite TV. With its new direct2home service, broadcasters can extend their footprint and deliver their content to new markets and telecommunication companies can enter the pay-TV business via Eutelsat's 16 degrees East orbital position without investing heavily in infrastructure. To gain the operational transparency needed to be in control of, and to work proactively with, the service quality and customer satisfaction in this new platform, Telekom Austria Group has reinforced its trust in Agama Technologies as its video service quality assurance partner. The first telco to deploy the new platform, with service quality assurance by Agama's DTV Monitoring Solution, is Telekom Austria Group's Croatian subsidiary Vipnet, which offers direct2home services to its existing cable TV customer base on the Croatian market.
Stefan Amon, Director Wholesale at Telekom Austria Group, says: "With our new direct2home services we reach some 75 million households in the CEE region. By partnering with the best system providers on the market we deliver a high quality service portfolio to our potential B2B customers in the broadcast and telecommunications industry. Agama without any doubt was choice number one as partner for the quality assurance of the video signals."
Mikael Dahlgren, CEO at Agama Technologies, adds: "Opportunity enabling offerings to the market, like this, are always exciting. As a long standing partner, we are very proud to be selected by Telekom Austria Group to deliver our solution and expertise to also support its new direct2home product with best-in-class service quality assurance."
The Agama DTV Monitoring Solution is an industry-leading solution for continuous and real-time monitoring and QA of the end-to-end video delivery chain. It provides full transparency of the service distribution from pixel level in the head-end to what is actually experienced by each individual viewer. Trusted by TV operators worldwide, the solution supports business processes with actionable insights that help to proactively manage service quality and customer satisfaction, whilst lowering OPEX and improving customer retention. Ultimately, this empowers TV businesses with accelerated service growth and profitability, as well as with strengthened customer loyalty.
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Media contacts:
Emelie Wennberg
Director of Marketing & PR
Agama Technologies
+46 13 240 330
Alexander Kleedorfer
Head of External Communications
Telekom Austria Group
+43 664 6639183
About Telekom Austria Group (www.telekomaustria.com / wholesale.telekomaustria.com)
About Telekom Austria Group Wholesale: The Telekom Austria Group is Austria's leading provider of telecommunication services. It is an integrated, convergent provider of intelligent information and communications services and a leader in CEE. The portfolio covers voice, data, IP services, global satellite communications and mobile solutions. The Group also provides longtime expert know-how, flexible and tailor-made solutions and prompt troubleshooting for Roaming, Signaling Solutions, GRX/IPX Service and Fraud Detection. More information at http://wholesale.telekomaustria.com.
About Telekom Austria Group: Telekom Austria Group, listed on the Vienna Stock Exchange since November 2000, is the leading communications provider in Central and Eastern Europe with more than 24 million customers across its markets of operations. The Group is currently operating in eight countries: Austria (A1), Slovenia (Si.mobil), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (Vip operator), Bulgaria (Mobiltel), Belarus (velcom) and Liechtenstein (mobilkom liechtenstein). The total market of the eight countries covers approximately 41 million inhabitants. The Group has roughly 16,450 employees, Group revenues were EUR 4.33 billion as of year-end 2012. Telekom Austria Group's portfolio encompasses products and services of voice telephony, broadband Internet, multimedia services, data and IT solutions, wholesale as well as m-payment solutions. For further information please go to http://www.telekomaustria.com or follow us on Twitter http://twitter.com/TA_Group.
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring solutions for digital TV and video services. As the first company to provide complete and proven end-to-end, multi-metric monitoring solutions, Agama continues to pioneer and innovate. TV operators and service providers worldwide rely on the established Agama DTV Monitoring Solution for systematic improvements of service quality and customer satisfaction, whilst lowering operational costs and reducing churn. Agama Technologies AB is based in Linköping, Sweden, and is privately held. For more information, visit www.agama.tv.
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