Information Technology
Likewize Acquires Speedperform to Boost AI-driven Customer Support Capabilities
Founded in 1997 and based in Dallas, TX , Likewize is trusted by many of the world's largest brands, including telecoms, financial institutions, and retailers. It manages over 250 million device issues each year and offers a full range of services, from warranties and repairs to upgrades and premium technical support. Already operating in more than 30 countries, this acquisition expands Likewize's footprint and further enhances its capacity to serve clients globally.
Following Genstar Capital's investment in Likewize late last year to become the majority shareholder, today's announcement further demonstrates Likewize's proactive approach to growth and innovation. Leveraging Genstar's backing and Speedperform's AI-driven expertise, Likewize continues to find powerful new ways to enhance customer experiences – helping clients build stronger connections and deeper loyalty with their end users.
Financial details were not disclosed.
When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately a billion of their customers, Likewize operates in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling, and premium tech support. For more information, please visit www.likewize.com.
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