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AiVANTA and Slangit Technologies Announce Strategic Partnership to Develop AI-Powered Customer Engagement Platform for the Middle East
The proposed platform will integrate Slangit's Knowledge Base as a Service with AiVANTA's AI-powered video engine. This will allow businesses to deliver timely, relevant customer interactions across websites, messaging apps, and telephony systems, while adapting seamlessly to regional languages and dialects.
By unifying communication and conversation through AI, the solution helps enterprises shift from siloed, impersonal engagement models to connected, intelligent customer experiences. Businesses in sectors such as healthcare, banking, insurance, telecom, and e-commerce can use the platform to automate support, reduce operational load, improve message clarity, and deliver emotionally resonant, localized journeys.
AiVANTA has a strong presence in India with clients like ICICI Bank, Bajaj Allianz, Tata Mutual Funds, and Ajax Engineering, and has expanded into the UAE through partnerships with Al-Wathba and Aster Healthcare. Slangit brings deep regional expertise in Arabic voice and conversational technologies, with deployments across voice, chat, and IVR platforms.
Karan Ahuja , Co-founder and CEO of AiVANTA, said, "This partnership is a game-changer for AI-driven multimedia communication in the Middle East ."
Rabih Chehade , Founder and CEO of Slangit Technologies, added, "Together, we're delivering seamless, localized experiences that redefine customer engagement across the Arabic-speaking market."
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