Information Technology
Sinch Named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaSThird Year in a Row
Sinch powers customer communications for over 175,000 businesses worldwide, processing 900 billion engagements annually. In the last year, Sinch has introduced the following capabilities to help businesses transform their customer engagement:
"We see being positioned as a Leader for the third consecutive year as both recognition of our progress and motivation for what's ahead," said Laurinda Pang , CEO of Sinch. "As businesses navigate an increasingly complex communications landscape - from AI transformation to new regulations to evolving customer preferences - they need more than technology. They need a unified, deeply integrated platform they can rely on, innovation that keeps them ahead, and a partner with global reach and local expertise. That's the commitment that drives us forward."
The Gartner Magic Quadrant for CPaaS evaluates providers based on rigorous, fact-based research, positioning vendors into four quadrants - Leaders, Challengers, Visionaries and Niche Players - according to their Ability to Execute and Completeness of Vision. We see this analysis as a key resource in helping organizations select the right CPaaS partner for their specific needs.
Get your complimentary copy of the 2025 Gartner Magic Quadrant™ for CPaaS to see how Sinch is evaluated and what this recognition could mean for your business.
GARTNER is a registered trademark and service mark of Gartner, Inc., and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Janet Lennon , Director of Global PR & Communications
janet.lennon@sinch.com | 1.206.914.6175
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