NYC Welcomes the Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange

Photo - https://mma.prnewswire.com/media/1043654/Frost_Sullivan_Customer_Experience_Ecosystem.jpg Photo -https://mma.prnewswire.com/media/1043654/Frost_Sullivan_Customer_Experience_Ecosystem.jpg To register and download the event agenda for Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, please go to:https://www.cxmindxchange.com/ny2020/ Themed Unleash the Power of Organization-Wide Customer Centricity,the event will offer tools, insights and...

Photo - https://mma.prnewswire.com/media/1043654/Frost_Sullivan_Customer_Experience_Ecosystem.jpg

To register and download the event agenda for Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, please go to: https://www.cxmindxchange.com/ny2020/

Themed Unleash the Power of Organization-Wide Customer Centricity, the event will offer tools, insights and connections to help organizations design a winning customer experience strategy, one that will improve customer satisfaction rates, reduce customer churn, and ultimately increase revenue.

An Ask the Experts! Panel Discussion, Innovating and Disrupting the Customer Experience, will be moderated by Michael Truett, Professor, Customer Experience and Navigating Change, Rutgers University, and Head of Operations, Customer Success and Experience, Newsela. Panelists will include:

The panelists will discuss research from last year showing that 75% of companies stated that their top objective for the year was improving customer experience. They will talk about how to spend more time on innovating and disrupting the customer experience to achieve growth objectives and seize new opportunities. Participants will leave with:

The event will also include a Success Story session, Designing the Customer's Digital Experience and a Capstone Session, What is the Right Balance Between Technology and Humanity in Customer Experience, as well as several other customer experience presentations, numerous networking opportunities, and a Food for Thought Luncheon.

About the Event
This new Customer Experience event will differentiate itself from so many others with a unique, highly interactive and hands-on learning approach focused on providing best practices and immediately implementable takeaways to leverage in the marketplace. To register, please click here, or for additional information, please email [email protected]

About Frost & Sullivan   
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion

Contact:
Francesca Valente
Corporate Communications – Americas
P: +1 210 348 1012
E: [email protected]
http://www.frost.com