Online Branding Specialist Shares Why Fairmont Hotels Are the Best There Is, the Best There Ever Will Be

The Fairmont Hotels exude excellence, and the staff there delivers 5-star service no matter what the situation may be. Scottsdale, Arizona - On a recent trip to Disneyland, online reputation management expert Walter Halicki and his family stayed at the Fairmont Newport Beach. The family has always stayed at Fairmont's exceptional properties and has consistently enjoyed 5-star service at this outstanding chain of hotels that has properties around the world...

The Fairmont Hotels exude excellence, and the staff there delivers 5-star service no matter what the situation may be.

Scottsdale, Arizona - On a recent trip to Disneyland, online reputation management expert Walter Halicki and his family stayed at the Fairmont Newport Beach. The family has always stayed at Fairmont's exceptional properties and has consistently enjoyed 5-star service at this outstanding chain of hotels that has properties around the world.

During the family's stay, an unfortunate event happened, where the back seat (the third-row seat) of the Yukon that they had rented in order to get to and from Disneyland was stolen. Apparently, these seats are a hot commodity and are sold on the black market. Obviously, this event was out of the hotel's control. Instead of simply saying that the hotel was not to be held liable for any stolen or damaged belongings, the acting manager, Robert Eyers, of the Fairmont Newport Beach, went above and beyond to accommodate Mr. Halicki and his family.

When the vehicle pulled up, the family was at a loss. It was already 9:30 on a Sunday morning, and they were all ready to head out to the theme park. Instead of leaving the family to figure out how to get to the park on their own, Robert Eyers, acting manager, assured them that everything would be taken care of so that they could continue to enjoy their vacation.

In a very short amount of time after the incident happened, the group of six people was on a shuttle and on their way to Disneyland. This was not an easy situation, as Mr. Halicki's twin grandsons needed car seats to travel in. The police report was handled completely by the management of the hotel, and the staff members apologized for the inconvenience that the family now faced.

"Incidents happen that are out of the hotel's control," said online reputation expert and CEO of JW Maxx Solutions, Walter Halicki. "It's the way that these situations are handled that speaks true to the character of that company and the values it stands for."

Fairmont manages 5-star properties around the world, including the world-renowned Savoy in London. The Fairmont Hotels always delivers the ultimate in luxury, excellence and beautiful properties. With a focus on outstanding customer service that goes above and beyond the call of duty, it's no wonder why so many people choose to stay at Fairmont properties every year.

"This exceptional customer service is truly the reason why the Fairmont chain of hotels is the best in the hospitality industry," said reputation expert Walter Halicki. "There is no better chain of hotels than the Fairmont hotels, thanks to the dedication of management staff such as Robert Eyers."

http://www.jwmaxxsolutions.com/

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