Information Technology
Many Consumers Unconvinced about Age Verification Apps as Compulsory Checks Come into Force for Some Online Content
Almost half (47%) of respondents raised concern that fraudsters are using AI and deepfake tools to create fake identity documents to fool apps into verifying a user as being over the age of 18.
Even younger age groups showed scepticism, with just a third of 16-24-year-olds (36%) and 25-34-year-olds (34%) saying they are confident in the technology's accuracy. Another prominent concern amongst these groups is that over 18s could be denied rightful access to services because the technology mistakes them as being too young.
Only six percent of people aged 55 and over expressed confidence in the technology's accuracy compared to one in five (19%) of adults overall.
The findings suggest online sales of restricted goods and services could be severely affected where products or services require compulsory identity checks, with 52% of respondents saying they would abandon a purchase online if they had to do a selfie or liveness test and only 28% saying they would not be put off.
, commented,
The technology behind identity verification apps is now incredibly sophisticated, with AI-driven tools capable of checking for 'signs of humanity' by looking for blood flow under the skin and scanning literally hundreds of features of an identity document in seconds to check its authenticity.
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LexisNexis® Risk Solutions harnesses the power of data, sophisticated analytics platforms and technology solutions to deliver insights that help businesses across multiple industries and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia , we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.
Mike Normansell
Senior Manager, Global Communications
Mike.normansell@lexisnexisrisk.com | 07743899948
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