Warehouse Workers Demand Better Technology

The study polled 500 U.S. on-floor warehouse workers during May 2022 and is the first of its kind to examine workers' relationships with technology as well as their fears, expectations, and perceptions about their daily jobs. Developed as the 'Voice of the Warehouse Worker', the study was conducted by Wakefield Research for Lucas Systems, a pioneer in providing software for warehouse workers and supervisors over the last 24 years. The study polled 500 U.S. on-floor warehouse workers duringMay...

The study polled 500 U.S. on-floor warehouse workers during May 2022 and is the first of its kind to examine workers' relationships with technology as well as their fears, expectations, and perceptions about their daily jobs. Developed as the 'Voice of the Warehouse Worker', the study was conducted by Wakefield Research for Lucas Systems, a pioneer in providing software for warehouse workers and supervisors over the last 24 years.

In the study, nearly 3 out of 4 (74%) on-floor workers said they would consider a pay cut at another company for an opportunity to use technology if it helps them in their job. Workers also said they are physically spent, spending over a third of their day walking and would welcome tech's help in the form of robots or other tech tools.

"Having pioneered software used by tens of thousands of on-floor warehouse workers, we're always seeking input. We're interested in how to make on-floor worker jobs easier and better and what keeps them at their employers or encourages them to look elsewhere," says Lucas Systems Chief Marketing Officer Ken Ramoutar.

Other market study insights:

In the study, workers perceived their company's technology as an investment in them. Lucas Systems says this is meaningful in an industry already facing a labor shortage.

"If workers equate tech investments with the company's willingness to help them, it shows us that tech for on-floor warehouse workers plays a vital role in attracting and retaining employees in addition to its role in improving warehouse operations and performance," says Ramoutar.

More market study insights can be found here.

Lucas Systems helps companies transform their distribution center by dramatically increasing worker productivity, operational agility, and customer and worker satisfaction using voice and AI optimization technologies. www.lucasware.com

CONTACT: Jill Berardi,  [email protected]

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