La Poste and Sodexo extend contract with French Ministry of Defense providing postal services for French armed forces overseas

Paris, February 22, 2017- Following a public tender, the French Ministry of Defense has once again selected Sodexo and La Poste to provide international postal services for French military services ( SPID)for the next four years. Since 2012, both companies have partnered to provide these...

London, 22/02/2017 (informazione.news - comunicati stampa - turismo)

- Following a public tender, the French Ministry of Defense has once again selected Sodexo and La Poste to provide international postal services for French military services ( for the next four years. Since 2012, both companies have partnered to provide these services, including collection, sorting and delivery of letters and parcels to overseas-based French forces. The unbeatably fast and responsive service during the initial four-year contract was a key factor in the Ministry of Defense's decision to renew the agreement.

SPID is responsible for packing, sorting, transporting and delivering mail to and from French armed forces deployed or stationed abroad, including military bases and French Navy warships in port.

Since 2012, the partnership has tapped into the strengths of both companies; in La Poste's case this means collection, sorting and distributing letters and parcels; in Sodexo's case, this means setting up, operating and managing local post offices located in remote locations that cover ongoing military bases, short-term military assignments and peacekeeping missions. In 2016, SPID delivered 338 tons of mail on behalf of 5,600 military personnel in 11 countries.                                

Backed by four years' experience and a continuous improvement mindset, the La Poste-Sodexo team is in the process of further enhancing its service and customer satisfaction. To better monitor end-user satisfaction, Sodexo will introduce terminals in military post offices abroad to measure what end-users think of service quality. In addition, before starting work, postmen and women will undergo a training course on the importance of their mission. La Poste will equip them with digital readers to scan letters and parcels so that senders and recipients can track deliveries. 

 

 

 

A wholly state-owned (French public limited company), Groupe La Poste operates via five core divisions: Letters-Parcels Services, La Banque Postale, La Poste Network, GeoPost and Digital Services. The Group operates out of 40 countries in four continents. La Poste's 17,000 postal agencies make it France's leading local retail chain serving 1.6 million customers every day. Every year, La Poste delivers 22.9 billion items worldwide six days a week including letters, printed advertising media and parcels. The Group reported 2015 revenues of €23.045 billion (of which 20.8% are from outside France) and had a headcount of almost 260,000 people. Closer and more connected, La Poste is stepping up its digital transformation by offering a range of services hinging on its role as a universal operator for all types of correspondence. In its strategic plan "La Poste 2020: taking on the future", Groupe La Poste has set a challenging target to ramp up growth in its five core divisions and expand into new regions. Accessible to everyone, everywhere, every day, La Poste has customer relations underpinned by people-focus and trust with a view to becoming a premier provider of retail services on a human scale.