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Scottish Widows turns to AI to speed up protection insurance claims and underwriting with Sprout.ai
The outcomes of the collaboration between Scottish Widows and Sprout.ai are expected to benefit thousands of customers across the UK by using automation to speed up claims, and explore further enhancements to the claims process.
Roi Amir, CEO of Sprout.ai, said:
David Russell , Senior Manager, Claims and Underwriting Strategy, Scottish Widows added:
Sprout.ai is an award-winning technology company focused on transforming the insurance claims process. With ground-breaking AI products, the platform empowers insurers to make claims handling faster, easier, and more accurate, so claims handlers can focus on what matters most: providing empathy and support to customers. For more information visit www.sprout.ai
Founded in 1815, Scottish Widows is part of Lloyds Banking Group, the UK's largest digital bank and financial services group. With more than £232bn assets under administration and over 10 million customers, Scottish Widows' award–winning product range includes workplace and individual pensions, annuities, life cover, critical illness and income protection, as well as savings and investment products. More than 2 million customers access Scottish Widows products and services through the Lloyds Bank and Scottish Widows apps, in addition to accessing directly through independent financial advisers. The Scottish Widows Platform is trusted by more than 18,000 advisers and 5,400 advice firms, which manage the pensions and investments of almost 166,000 clients.
View original content:https://www.prnewswire.co.uk/news-releases/scottish-widows-turns-to-ai-to-speed-up-protection-insurance-claims-and-underwriting-with-sproutai-302462003.html